How to configure my domain DNS records

Learn to manage your domain DNS records from the control panel to point your domain to the correct server.

Basic concepts

What are DNS records?

DNS (Domain Name System) is like the phone book of the Internet. DNS records indicate where your website is hosted, where emails are sent and other services associated with your domain.

A Record:

Points the domain to an IP address (for web)

MX Record:

Indicates where emails should be delivered

CNAME Record:

Creates an alias from one domain to another

TXT Record:

For verifications and special configurations (SPF, DKIM, etc.)

Step by step

Access to the control panel

To manage your domain DNS records, you need to access the Intergrid control panel:

Access the control panel

Visit control.intergrid.cat and log in with your credentials.

Select your domain

In the main menu, go to the Domains section and select the domain you want to configure.

Manage DNS records

Look for the DNS Management or DNS Records option to open the settings.

Common configurations

Most common DNS configurations

Point the domain to your hosting

To make your website work with your contracted hosting:

Create or modify the A record with the name '@' or leave it blank
Enter your server IP address (you will find it in the control panel)
If you want www.domain.cat to also work, create an A record with name 'www' and the same IP

Configure email

To receive emails on your domain with Intergrid service:

Create or modify MX records pointing to Intergrid mail servers
You will find the correct values in the control panel or service documentation
It is recommended to add SPF and DKIM records to improve deliverability

Create subdomains

To create a subdomain like blog.domain.cat:

Create an A record with the subdomain name (for example, 'blog')
Enter the IP address where you want it to point
Or create a CNAME record if you want it to point to another domain

Best practices

Important notes

Propagation time
Changes in DNS records can take between 1 and 48 hours to propagate across the Internet. Normally, changes are visible in a few hours, but be patient.

Save before making changes
Before modifying DNS records, note down the current values. This way you can recover the configuration if something does not work correctly.

Only want to manage your DNS?
If your domain is not hosted with us, the DNS management plan lets you edit its zone from the control panel, without ordering web hosting or email. See the DNS management plan →

Need help?

If you have doubts about how to configure your DNS records, our support team will be happy to help you.

Create support ticket